Have the opportunity to manage all your platforms from a single channel by moving your website and all other sales channels you use in e-commerce to WhatsGO.
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Why WhatsGO?
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Easily showcase your products and services with WhatsGO no matter which channel you are selling. Whichever platform your customers like to use, they can reach you from there.
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You can use WhatsGO not only to display your products and services, but also to provide your customers with products or services from a single screen with the order and payment buttons you will send to your customers who reach you.
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Use both live messaging and AI-powered chatbots to support your customers. Enjoy the new sales experience with chatbots that answer your customer's questions around the clock and WhatsGO platform, which collects all messages in a single channel.
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Explore whatsGO features to present for you.
How?
  • ecommerce
    Shopping cart
    Send directions to your customer, who wants to buy a product or service, to add the product directly to the shopping cart through the messaging application. After your customer approves the product they want to buy on the screen that opens, you can continue the order process.
    ecommerce
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    Orders
    Manage your orders from all your sales channels from a single platform. Find the opportunity to collect the status of your orders under the same roof, regardless of which channel your customers are shopping from.
    ecommerce
  • ecommerce
    Order Details
    Have up-to-date information on product and stock status during your customer's order. If you wish, you can use this information to direct the customer to the sale more quickly.
    ecommerce
  • ecommerce
    Product management
    Manage your products quickly and easily using the WhatsGO platform without the need for any other software or application. Easily track and update the stock status of products on your e-commerce site.
    ecommerce
  • ecommerce
    Evaluations
    Track your customer's reviews to improve your sales process. Manage whether reviews based on your delivery speed and the importance you give to customer requests appear on your website.
    ecommerce
  • ecommerce
    Sales Reports
    Gather information from all your online sales platforms in a single channel and manage your sales reports on this page. Track your order, product and customer numbers and review your sales statistics.
    ecommerce
Dashboard
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Reduce the workload of customer representatives with artificial intelligence-supported chatbots and, when necessary, enable customer representatives to take over the messaging from chatbots and make them live.
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Identify the most frequently asked questions from your customers and prepare automatic answers to them.
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Mark private to more easily manage your customer chats.
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Let customer representatives take over the conversations and deal with your customer's questions and problems.
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When a situation occurs with customer problems, add tickets to these problems and assign them to the relevant customer representative. Perform all communication through this ticket and easily find the problem and solve it with the ticket.
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All the functions needed to manage the communication and sales channels of your business and more are in the WhatsGo product!
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