You no longer have to transfer your clinic's social media shares or call center operations to any other agency. With the integrations of WhatsGO in the field of Health Tourism, you can collect and manage all matters related to your patients under a single roof.
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Why WhatsGO?
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Easily see which customer needs service or which customer your agents are currently dealing with.
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Create an Inbox to share on WhatsApp and have multiple agents reach out to support your customers.
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Make sure agents can see all past conversations with the customer using the dashboard.
How?
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    Call center
    Respond to your customers, who reach you from any social media application or chat channel, faster with chatbots and live customer representatives. Create quick answers to frequently asked questions and save time.
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    Appointment System
    Easily create and manage appointments for your patients thanks to the unique Calendar module that WhatsGO offers you.
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    Manage Flow
    Create special flows and comprehensive packages especially for your patients coming from abroad. Share special packages including flight tickets, operation and accommodation with your customers via messaging applications, make reservations and get paid.
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    Integrate Patient Profiles
    Create special profiles for all your customers who have received service or information from you before and save the customer information in the relevant profile. Ensure that your client representative has access to your patient's past chat information for all future communications. In this way, make your patients feel valued.
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    Information Files
    Easily share all the information, videos or documents about the operation to be performed with your patient through WhatsApp and similar applications.
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    Reminder Messages
    Send special reminder messages to your patients about their appointments and manage all notifications from a single channel.
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    Post Operation Support
    In order to show that you are interested in your patient after the operation, send automatic messages on certain days that you want information about his condition. Get feedback on how the operation went and the healing process. Make recommendations based on the patient's condition.
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    Multi-Channel Application
    Manage questions and comments from all social media platforms from a single platform, thanks to WhatsGO's Omnichannel (multi-channel marketing) application. Avoid having to share your clinic's social media accounts with another agency with this application.
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    Custom Labels
    Create custom tags for your patient's questions and support requests, and easily identify and solve the problem with these tags.
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    Reporting Panel
    Turn the information you collect from all platforms into reports that will help you improve your business on your dashboard. Examine your total number of reservations, total number of patients, from which country or city patients prefer your clinic the most, and the total number of messages you receive from all platforms in detailed statistics.
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